Privacy Policy

At The Old Town Hotel, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services.

Information We Collect:

  • Personal Information: When you make a reservation or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
  • Usage Information: We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages visited, and referring URL.
  • Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your preferences and activities on our website.

How We Use Your Information:

  • To Process Reservations: We use the information you provide to process your bookings and communicate with you about your stay.
  • To Improve Our Services: We analyze usage data to understand how visitors interact with our website and services, allowing us to enhance user experience and tailor our offerings to your preferences.
  • To Communicate with You: We may use your contact information to send you promotional offers, newsletters, and updates about our services, provided you have consented to receive such communications.
  • To Ensure Security: We take measures to protect against fraud, unauthorized access, and other illegal activities, which may involve using your information for security purposes.

Data Sharing and Disclosure:

  • We may share your personal information with trusted third parties, such as payment processors and service providers, to facilitate reservations and improve our services.
  • We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.
  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or successor entity.

Data Security:

  • We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
  • However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights:

  • You have the right to access, update, or delete your personal information. You may also opt-out of receiving promotional communications from us.
  • To exercise your privacy rights or inquire about our data practices, please contact us using the information provided below.

Updates to This Privacy Policy:

  • We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically for any updates.

Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.